Toronto, Canada. All orders are shipped from our Toronto office.

Clip-on earrings tend to be treated as an afterthought, an oddly persistent habit in the jewelry world. We started Ambre North to give the category the same care usually reserved for pierced jewelry, so women without piercings have a real first choice rather than a workaround.

Our pieces are made with nickel-free plating, and in practice the vast majority of our customers wear them daily without any skin reaction. We wear them ourselves, all day, with no trouble. That said, sensitivity varies from person to person. If you have a known nickel allergy, we'd suggest a short test wear before committing to a full day.

Our pieces are plated with 14K or 18K gold over brass. The finish is chosen to hold its warmth and color across seasons of regular wear.

Like all gold-plated jewelry, the finish responds best to dry storage and to being kept away from water, perfume, and lotion. Followed loosely, the care steps on each product page keep your pieces looking like new well beyond the first year.

Our spiral hoops don't grip a single point the way old-fashioned clips do. They follow the curve of the lobe and rest against it, so there's no pinch. Every order also includes a soft silicone cushion that sits between the clip and the lobe to spread the pressure further. We wear ours through full days without thinking about them, and most customers tell us the same.

If you've never worn clip-ons before, your lobe may simply need a wear or two to get used to the feeling of being gently held, much like a new pair of shoes. It isn't discomfort, just unfamiliarity, and it passes quickly.

All day. We wear ours from morning through evening, and with the included silicone cushion in place, most customers do the same without discomfort.

Our spiral hoops suit most lobe types. Fuller lobes (around 4 mm / ⅛ in or thicker) tend to hold the pair particularly well. If your lobes are on the slimmer side, the included silicone cushion fills the gap and gives you a snug, secure hold.

See our fitting guide on any product page for a simple measurement at home.

Short contact with water is fine, but prolonged exposure will wear the plating more quickly. We recommend removing your earrings before showering, swimming, or extended physical activity.

The box your order arrives in is designed for storage. Keep it in a dry place, away from direct sunlight and humidity. A small pouch or soft cloth wrap also works well for travel.

Delivery times depend on destination, in business days:

North America: 5–10 days
Europe: 7–14 days
Other regions: 10–20 days

Customs duties may apply for international orders and are the customer's responsibility.

Yes. Every order is shipped with a tracking number, sent to your email once the parcel is on its way.

For orders within North America, return shipping is on us. For other regions, return shipping is the customer's responsibility.

If your item arrived damaged or with a manufacturing defect, we cover return shipping regardless of region.

Please write to us at hello@ambrenorth.com within 14 days of receiving your order, with a photo of the issue. We'll arrange a replacement or full refund, including return shipping.

Email us at hello@ambrenorth.com with your order number, and we'll send the return address and instructions.